Exchanges & Returns

EPNY will gladly accept returns of any non custom-embroidered merchandise for exchange or full refund within 30 days of purchase. 

Please allow up to two weeks to process returns.

EPNY cannot accept returns or exchanges on product that has been embroidered.

EPNY cannot accept any returns or exchanges from other vendors who sell our product third party.

EPNY cannot accept any returns or exchanges on international orders, including orders to Canada.

Please visit our Returns Center to obtain a return shipping label or facilitate your exchange .

For additional questions relating to EPNY’s return or exchange policies please reach out to our customer service team at 1-833-993-5473.

Thanks for shopping!