EXCHANGES & RETURNS

EPNY, will not be issuing any refunds or exchanges 12/1/25 onwards under any circumstances.

No Refunds: All sales are final.

International Orders: We cannot accept any returns, exchanges, or credit requests for international orders, including orders to Canada.

Customized or Embroidered Items: Items that have been embroidered or customized in any way are not eligible for return, exchange, or store credit.

Third-Party Purchases: We are unable to accept returns or exchanges for items purchased through third-party vendors or retailers.

For any questions regarding this policy, contact our customer service team at 800-462-5419.

Thank you for shopping with EPNY!